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gohacer Policies

Policy Information: Store Policies

Our Policy Info

What You Need to Know


This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page regularly to ensure that you’re happy with any changes. By using our website and services, you’re agreeing to be bound by this policy.  If you have any questions about this policy please contact us.

WHAT WE DO WITH THE INFORMATION WE COLLECT. uses the personal information collected for the following purposes:

  • Internal record keeping.

  • Improvement of products and services.

  • Promotional communication and any information, including information from third parties we may think you would find interesting.

  • To contact you for market research purposes.

  • Improvement and customisation of our website.

The choice of how much of information is provided is always in your control however, certain information may be necessary/required in order for us to provide assistance or a service.

We will not sell, distribute or lease your personal information to third parties unless we have your permission to do so or are required to in law.

From time to time we may use your personal information to send you promotional information about our services and third parties which we think you may find useful.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our website uses third party cookies from Google to track visitors to this website for our own management and reporting purposes and to display map information. This information is anonymous and cannot be linked to one individual. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.


The website is hosted on a PCI compliant and secure server and all interactions with the website are through secure encrypted connections. 

We endeavour to take all reasonable steps to protect your personal information however, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Protecting the personal information you provide us is of utmost importance to us. We therefore take the following steps at to ensure this:   

  • We do not sell your personal details to third parties or supply them in any way.


If you believe that any information of yours in our possession is in incorrect or incomplete, please email us and we will correct/update the information for you. In addition, if you wish to remove the information we have on file then please email us and we will take the necessary steps to remove your information from our systems.

Policy Information: Store Policies

Refunds and Returns

This is your Return Policy Section. It’s a great place to let your customers know what to do in case they change their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward return or exchange policy is a great way to reassure your customers that they can buy with confidence - and keep coming back for more!

Policy Information: Return Policy


Important Information

Thanks for shopping at
If you are not entirely satisfied with your purchase, we're here to help. 


Al items are sold as seen and our listings will describe any damage supported with photo evidence.

Contact Us 

If you have any questions on how to return your item to us, contact us at

Policy Information: Return Policy

Environmental Policy

Our Policy

At we are committed to reusing and recycling. By selling used items, we are reducing the need for new materials being used. The second hand and antique trade has been reusing and recycling for hundreds of years, long before it was considered the right thing to do. 

At we make a real effort to sell used items, anything that cannot be resold will be recycled where possible. 

We take our waste to the local licensed commercial waste and recycling facility, where they recycle the items that we can't recycle ourselves. They recycle metal, wood, cardboard, paper, textiles, plastics, soil, hardcore and green waste. Any leftover unrecyclable materials they take in bulk to the nearest landfill site, making the journey there more fuel efficient. As a licensed waste carrier, we ensure that all waste is safely disposed of at a licensed site. 

As a 'green business' we care about the environment and make every effort to reduce waste, energy and pollution. 

Policy Information: Warranty Disclaimer
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